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About Us

It started with a simple dream…

…to help people and find more time for surfing.

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Customers love us! Don't take our word for it. Check out what some of them have to say...

Excellent 5 Star Trust Pilot Rating
Wave 3

Our Story

Our founder, Tom, is most at home by the sea. Why else would our company be named after one of the UK’s finest surfing spots? In his life before Broadbench, he worked as a lifeguard, qualified as a firefighter and mortgage advisor and supported the growth of small businesses, so he also knows a thing or two about helping people.

Broadbench was born from a combination of these passions.

Business owner, professional and contractor friends and colleagues who struggled to secure mortgages without a traditional income often sought Tom’s expertise. Realising the need for such a service and the potential for more time spent catching waves, he launched Broadbench in 2011.

But soon, there was even less time for surfing.

Previous clients, word-of-mouth referrals and 5-star Trustpilot ratings saw the company quickly become the go-to source of mortgage advice for contractors in the UK.

As a flourishing, independent online business with a core team of expert staff, Broadbench expanded to provide insurance in 2014, having added the experience of company director, Mike. Together, they have never deviated from the company’s founding ethos – to help business owners, professionals and contractors secure financial products that meet their needs.

With a focus on understanding you and your circumstances, Broadbench continues to innovate and enhance its service. By maintaining excellent relationships with its customers and the best lenders and insurers in the market, we continuously strive to make financial advice more seamless and accessible for the independent
professionals most mortgage and insurance companies ignore.

And when you’re dedicated to helping people like that, there’s not much time for surfing.

Meet Our Team

Get to know the people that make us tick

Tom Hitchcock

Director Find Out More

Tom launched Broadbench in 2011 with the goal of helping people simplify and enhance their financial affairs through straightforward, honest advice. He is constantly looking for ways to improve our customers' experiences and maximise the value they receive. 

Did You Know?
Tom once rescued a drowning vulture from the sea and surfed it back to shore.

Michael Cooke

Business Development Adviser Find Out More

Michael joined Broadbench in 2013 and was instrumental in fine-tuning the company's service and processes to create a market-leading solution for our customers. He is passionate about providing directors and entrepreneurs with practical advice to help them save tax and protect their assets.

Did You Know?
Before entering the financial services world, Michael trained as a chef and worked on the QE2.

Joanne Mitchell

Marketing Manager Find Out More

Jo is a seasoned professional with over 20 years of marketing experience. Whether it’s traditional PR, digital website optimisation, social media or email strategies, she’s always working hard to spread the word about Broadbench and works closely with our partners to build lasting relationships.

Did you know?
Jo loves travel and adventure and once lived with a family in the heart of the Amazon rainforest. She enjoyed walking barefoot and even swimming in the river on more than one occasion.

Emily Moors

Client Coordinator Find Out More

If there’s mortgage and insurance admin to be done or an appointment to be booked, you’ll find Emily doing it with a smile on her face. A people-pleaser, Emily loves Broadbench’s customer focus and is always on hand to help our customers and our team. 

Did You Know?
Emily is a fan of nature and water-based pursuits and has not only scuba-dived in Miami but also swam with dolphins.

Jordan Tomlinson

Mortgage Adviser Find Out More

Jordan has worked for market-leading lenders and brokers across the UK, establishing a wealth of experience that she passes on to our customers. With a CeMap and Equity Release qualification, she prides herself on customer service and is passionate about helping others to achieve their financial goals.

Did You Know?
Jordan has achieved the dream of many a young girl as the proud owner of a horse called Michael.

Jess Matthews

Client Coordinator Find Out More

Jess is the friendly face of our business, keeping in touch with our customers to make sure they’re updated throughout their journey with us. She’s also on hand to support with tasks like transferring policies, amending trusts and providing insurance advice.

Did You Know?
Jess was born on the same day and at the same time as her dad. Spooky!

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